Automated Contactless Coffee – Self Serve Espresso Future

Amidst an unprecedented pandemic, maintaining social distance from one another, wearing masks, and frequently using hand sanitizer, are all apart of our new normal. Remote work has become prevalent, and the use of delivery services has risen dramatically for commodities that people would generally head to the store for. Almost all industries, especially Food and Beverage, have been turned upside down this past year, challenging businesses to adapt to new safety protocols and find creative and innovative ways to stay afloat. Be it QR code menus, new product offerings, curb side pick up or contactless delivery, many companies have successfully pivoted and adjusted to the “new normal” to weather the storm.

A biproduct of  the pandemic is the increased dependence on technology. The need for distancing has forced people to rely more on machines, devices, software, and automation instead of working face-to-face with individuals. Conducting business online, utilization of mobile apps and getting tasks handled remotely has effectively become a priority to avoid in-person interactions.

Though we’ve experienced a world of change, one thing that hasn’t changed is our desire for quality products and experiences like a delicious cup of coffee. There’s nothing quite like the first few sips of your morning coffee or that mid-day cup that fuels your afternoon. While many consumers have turned to more sophisticated home brewing methods of coffee, there’s still no substitute for the real café quality espresso beverages. In a period where human interaction has become problematic, a new alternative has come to the forefront, offering barista level specialty coffees in a safe automated environment. So if you’re looking for a spectacular cup of joe on-the-go, look no further than RC Coffee!

As it was so eloquently stated in NOW Magazine, “You’re telling me a robot made this coffee?” The answer is Yes! RC Coffee is a new venture that offers premium grade contactless coffees from a robot. To dig a little deeper, RC Coffee is an automated, or robotic, barista, serving espresso-based beverages as well as teas, hot chocolate, and decaf alternatives. Coffees can be ordered through our kiosk touchscreen, QR Scan or through our mobile app. Precisely executing the motions of a human barista, our robo-barista will have your beverage in your hands, ready to drink, in less than 2 minutes. To deliver efficiency and quality, we leverage the power of the world’s most advanced super-automatic espresso machine to produce nothing but the finest cups of coffee with no compromise in quality. Our automated coffee kiosk doesn’t take any shortcuts. It uses fresh ingredients and effectively performs all the functions of a real barista, including grinding, tamping and milk frothing.

Given the contactless functionality, RC Coffee has emerged as the ideal solution for the pandemic we are in for coffee aficionados. With cafes all over the country struggling to stay open, RC Coffee recognized the opportunity to expedite our robotic barista concept to meet the ever-growing demand for contactless services. We now offer the safest way to get a great cup of coffee, as all ingredients are protected inside the machine, with no risk of product contamination.

The switch to touchless and digital services was well underway prior to the COVID-19 pandemic and is expected to gain even more momentum going forward. Take “tap” payments for example – we once went scrounging through our pockets for exact change and now, we can simply tap our plastic for purchasing our items instantaneously, with a digital record available via mobile banking. Furthermore, we can load our cards on our mobile devices and pay by tapping our phones and voila, no need to carry a wallet.

We understand new technology can be intimidating so to ensure your experience at our Automats is simple, quick, and fun, our team has put together a few steps for you to follow. Continue reading to learn how to use the RC Coffee Automat with relative ease and enjoy contactless coffees!

1. Arrive at the RC Coffee Automat.

2. Order through the touchscreen interface, scan the QR code to order via mobile web flow or download our app.

3. Select your preferred beverage from the menu.

4. Customize your beverage as per your taste and preference.

5. Enter your name to be displayed on the pickup screen.

6. Submit your order.

7. Pay at the Automat via tap payment method, or pay via the App.

8. Scan your QR code/tap your name to receive your coffee.

Ordering from our automated barista is that simple! Moreover, it is safe and customizable to your preference.

Though we are proud of our technology, we realize that the world will soon return to visiting a comfortable brick-and-mortar café and enjoying a cappuccino, hand crafted by a skilled barista. However, there is room for both robot cafes and human cafes in the upcoming new world! RC Coffee is simply an extension of the traditional café, for people on-the-go who appreciate the speed and convenience offered by our automated system, without entering a café and lining up .

We welcome you to pop by and indulge in a delicious cup of joe from a robot! Our first location is piloting in Yorkville at 1235 Bay St. but keep an eye out for more locations coming soon throughout Toronto.

Your friends at RC Coffee